I’ve spent my time in the tech support trenches…and someone else’s time as well. Please mark my dues paid in full. I’ve worked from the script-reader doing basic trouble-shooting, up to floor supervisor and level three support. My point? Not everybody who works support at a call center is an idiot, but some certainly are…
Since 2005, I have helped financially-disadvantaged kids get computers in their homes. While it’s become a cliché in the past [...]
Continue reading Linux Tech Support & Time Warner
Appearances can be deceiving, and in this particular case, they can make a very poignant statement.
To illustrate the point of the “fast lane/slow lane” approach proposed by the Federal Communications Commission, some of the biggest tech players today are leading a symbolic “Internet Slowdown” on their websites in what could be the largest virtual political protest since the 2012 blackouts in opposition to the Stop Online Piracy Act (SOPA).
What you may see on [...]
Continue reading The Web May Look Slow Today…
On a Monday last October, Tennessee based publisher and writer Susan Linton decided her plate was too full and put the website Tux Machines up for sale. That Friday, October 28, she announced that she’d found a buyer in Roy Schestowitz, known in FOSS circles as the publisher of TechRights, a site which focuses on the political side of free tech.
For nine years, Tux Machines had been a place to read about Linux and [...]
Continue reading Tux Machines Ten Months Later
eBay announced this morning that they’ve been hacked and that “encrypted passwords and other non-financial data” have been compromised. They’re expected to begin notifying their customer base later today, which will include a suggestion for users to change their passwords. The company says that PayPal, an eBay subsidiary, uses its own servers and was not affected by the attack.
According to CNET, the first public news of the compromise came by way of a cryptic [...]
Continue reading eBay Hacked – Will Ask Users to Change Passwords