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Linux Tech Support & Time Warner

Linux Tech Support

I’ve spent my time in the tech support trenches…and someone else’s time as well. Please mark my dues paid in full. I’ve worked from the script-reader doing basic trouble-shooting, up to floor supervisor and level three support. My point? Not everybody who works support at a call center is an idiot, but some certainly are…

Since 2005, I have helped financially-disadvantaged kids get computers in their homes. While it’s become a cliché in the past [...]

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When the Police Can Brick Your Phone

“Tyranny. Pure and simple. If it is software, somebody will find a way to hack it. If it is hardware, ‘old’ smartphones will be worth their weight in platinum.”

My friend Ross from Toronto made this comment with a link he posted on Facebook to The Free Thought Project’s article on a new about-to-be law in California. The law mandates a kill switch on all new smartphones, allowing the owner of a stolen phone to [...]

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USB Ports Are No Longer Your Friend (If They Ever Were)

usbthumbdrive

Just because the good guys have discovered a new security risk doesn’t mean the bad guys haven’t known about it forever. The risk is only new to us. It’s actually been there for a long time, maybe forever. Who knows how long everyone from the black hats in Moscow to the NSA in bucolic Maryland have been taking advantage of what appears to us to be a “new” exploit?

The USB security hole recently unveiled [...]

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ATMs Might Go Linux, MS DOS Source Released & More…

Brendan Eich Mozilla CEO

FOSS Week in Review

Is Microsoft reading your Hotmail?

Last week we learned of the arrest of Alex Kibkalo, a Microsoft employee who’s charged with leaking an unreleased version of Windows 8 to a French blogger. According to Wired, during the course of an internal investigation in Redmond, an unidentified source approached Steven Sinofsky, who was then president of Microsoft’s Windows Division.

“The source gave Sinofsky a Hotmail address that belonged to the French blogger [...]

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Poll: You Mainly Use Desktops & Laptops

Desktop wins pollIt’s hard to remember that it wasn’t that long ago that we only had a couple of choices to meet our computing needs. As recently as 2007, the year before Obama was elected, someone looking for a new computer basically could choose between a desktop or a laptop. In mobile, Research In Motion offered the Blackberry, which candidate Obama was famous for using — and [...]

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