I’ve spent my time in the tech support trenches…and someone else’s time as well. Please mark my dues paid in full. I’ve worked from the script-reader doing basic trouble-shooting, up to floor supervisor and level three support. My point? Not everybody who works support at a call center is an idiot, but some certainly are…
Since 2005, I have helped financially-disadvantaged kids get computers in their homes. While it’s become a cliché in the past [...]
Continue reading Linux Tech Support & Time Warner
This year, we at FOSS Force are expanding our coverage of Linux, FOSS and OSS conferences. This got us wondering, in a self serving sort of way, how many of you regularly attend conferences?
At this point, it’s looking as if we’ll have boots on the ground at three conferences, all scheduled for late October. In fact, we’re already hard at work coordinating our efforts to cover these events.
All Things Open
First up will [...]
Continue reading Are You Going Conferencing?