Posts published in “Internet”

Linux Tech Support & Time Warner

By Ken Starks on September 16, 2014 |

I’ve spent my time in the tech support trenches…and someone else’s time as well. Please mark my dues paid in full. I’ve worked from the script-reader doing basic trouble-shooting, up to floor supervisor and level three support. My point? Not everybody who works support at a call center is an idiot, but some certainly are…

Since 2005, I have helped financially-disadvantaged kids get computers in their homes. While it’s become a cliché in the past few years, the “digital divide” most certainly exists. Since our early days of Komputers4Kids, The HeliOS Project and now Reglue, the gap between the tech haves and have-nots remains a problem.

Way more than many of us would think.

With that being established, I want to take a walk down memory lane…to let’s say 2005.

Back then, getting a Linux computer bolted-up to broadband internet was straight forward. Even nine years ago, the biggest challenge to getting Time Warner or eternal-hell-and-damnation Comcast routers online might have been to reboot the router.

Maybe. The majority of the time, not even that.

So imagine my surprise when I wasn’t able to get one of our established Reglue kids online. The oldest boy, Rex, had been using his Reglue computer for four years and it was time for an upgrade. I was working with a brand new Time Warner modem and wireless router, out of the box. I even went back in and made sure I was accessing the modem properly. I was. This task shouldn’t have taken ten minutes and I was now on minute thirty.

Ken Starks

Ken Starks is the founder of the Helios Project and Reglue, which for 20 years provided refurbished older computers running Linux to disadvantaged school kids, as well as providing digital help for senior citizens, in the Austin, Texas area. He was a columnist for FOSS Force from 2013-2016, and remains part of our family. Follow him on Twitter: @Reglue

linuxlock.blogspot.com/

Internet Slowdown Shifts Into High Gear

By Larry Cafiero on September 12, 2014 |

Business, Internet and News

Internet users spoke loudly, firmly, and in no uncertain terms on Wednesday in sending a message of overwhelming support for net neutrality protections during the Internet Slowdown campaign.

Tech companies, websites, public interest organizations and more than a million users joined forces to bring the message of net neutrality forward by posting icons and links on their sites symbolically representing a slow-loading Internet, and by directing those clicking on the links to messages to Congress, the White House and the Federal Communications Commission.

“The numbers tell the story: People everywhere are using the Internet to save the Internet from phone and cable companies,” said Evan Greer, director of Fight for the Future. “We’ve shown that the best way to fight these powerful special interests in Washington is through mass action by people from outside Washington. The FCC and Congress can no longer dismiss the overwhelming consensus of public support for real Net Neutrality protections.”

Wednesday’s Internet Slowdown action generated just over 300,000 calls and nearly 2.2 million emails to Congress by Thursday afternoon. Facebook shares of the spinning “loading” icon topped 1.1 million. In addition, 722,364 filed comments Wednesday at the Federal Communications Commission, bringing the total number of comments since March 1 to 7.7 million.

Larry Cafiero

Larry Cafiero is a journalist and a Free/Open Source Software advocate and is involved in several FOSS projects. Follow him on Twitter: @lcafiero

The Web May Look Slow Today…

By Larry Cafiero on September 10, 2014 |

Internet, News and Politics

Appearances can be deceiving, and in this particular case, they can make a very poignant statement. To illustrate the point of the “fast lane/slow lane”…

Google, Browsers & DRM

By Christine Hall on September 8, 2014 |

Browsers, Business and Internet

A recent brouhaha concerning Google comes from an item that made the rounds in the last week or so regarding older browsers and Google search. It seems that some users of older browsers have been receiving an outdated version of Google’s homepage when attempting to make a search. Evidently, Google searches made using these browsers returned results just fine, using Google’s current results page, but users needed to return to the search engine’s homepage to conduct another search. The browsers affected are primarily older versions of Opera and Safari.

This led to a discussion on the Google Product Forums, which prompted a reply from a Google employee using the name nealem:

“I want to assure you this isn’t a bug, it’s working as intended.

“We’re continually making improvements to Search, so we can only provide limited support for some outdated browsers. We encourage everyone to make the free upgrade to modern browsers — they’re more secure and provide a better web experience overall.”

Christine Hall

Christine Hall has been a journalist since 1971. In 2001, she began writing a weekly consumer computer column and started covering Linux and FOSS in 2002 after making the switch to GNU/Linux. Follow her on Twitter: @BrideOfLinux

FOSSForce.com

Benjamin Kerensa on Firefox OS & Internet Freedom

Benjamin Kerensa on Firefox OS & Internet Freedom

By Larry Cafiero on September 5, 2014 |

Browsers, Internet and Mobile

According to the Mozilla Developer Network, Firefox OS is an open source mobile operating system based on Linux, open web standards and Mozilla’s Gecko technology.

But there’s more to it that that: Firefox OS is about reinventing what mobile platforms can be, about pushing the boundaries of what is possible with the Web on mobile and about enabling entirely new segments of users to come online with their smartphone at various levels of participation, from users to developers.

Earlier this week, I took some time to talk with Benjamin Kerensa, the Early Feedback Community Release Manager for Mozilla, to discuss Firefox OS and the community around it.

Larry Cafiero

Larry Cafiero is a journalist and a Free/Open Source Software advocate and is involved in several FOSS projects. Follow him on Twitter: @lcafiero

Tux Machines Ten Months Later

By Christine Hall on September 4, 2014 |

Internet and Media

On a Monday last October, Tennessee based publisher and writer Susan Linton decided her plate was too full and put the website Tux Machines up for sale. That Friday, October 28, she announced that she’d found a buyer in Roy Schestowitz, known in FOSS circles as the publisher of TechRights, a site which focuses on the political side of free tech.

For nine years, Tux Machines had been a place to read about Linux and FOSS, mainly from links to what others were writing on other sites. But it was also just a cool place to hang out and meet up with other Linux users. Certainly there were and are other sites doing almost the same thing — but Linton’s Tux Machines was different. It was kick-your-shoes-off-and-visit-a-spell homey. It was comfortable.

Tux Machines logo

It wasn’t a big surprise when Linton announced her intention to sell the site. For a while it had been obvious she wasn’t putting the time into it she once had. Since the site had started in 2004, it had been constantly maintained, with links to other sites being posted daily, if not more often. Recently, it had lost that dependability. Days, sometimes weeks, would go by without the site being updated.

“I’m just getting too old and tired to keep the site up the way it and its loyal visitors deserve,” she wrote. “It may get better next spring, but this fall I’ll end up losing all my visitors I’m afraid.”

Christine Hall

FOSSForce.com

Random Thoughts, Cheap Shots, Bon Mots…

Random Thoughts, Cheap Shots, Bon Mots…

By Larry Cafiero on September 3, 2014 |

Distros, Humor, Internet and Operating Systems

To say that things are going at breakneck speed in the FOSS world –- so much so that it’s hard to keep track of –- well, that would be a lie. However, there are a few things that popped up on the proverbial radar over the past week…

Ruth Suehle added to Ohio LinuxFest keynoter lineup: Yep, the Raspberry Pi queen and ruler of all she surveys in the realm of Red Hat’s Open Source and Standards group, Ruth has joined the list of keynoters for the October event in Columbus. Ruth participates in the Fedora Project and is co-author of “Raspberry Pi Hacks” (written with fellow Red Hatter Tom Callaway). She also leads discussions about open source principles at opensource.com, and serves as a senior editor at GeekMom.com.

Chances are that if you’ve ever been to a major Linux/FOSS conference –- or a major sci-fi/anime con –- you’ve probably heard Ruth speak. She joins Jon “maddog” Hall and fellow FOSS Force correspondent Ken Starks as OLF keynoters. Ohio LinuxFest will be held at the Greater Columbus Convention Center on October 24-25.

Linus being Linus: No shrinking violet by anyone’s standards, Linus Torvalds addressed the wider Debian community on Sunday at Debconf in Portland, and his talk had people agreeing and disagreeing, sometimes simultaneously.

Larry Cafiero

Larry Cafiero is a journalist and a Free/Open Source Software advocate and is involved in several FOSS projects. Follow him on Twitter: @lcafiero

eBay Hacked – Will Ask Users to Change Passwords

By Christine Hall on May 21, 2014 |

Internet, News and Security

eBay announced this morning that they’ve been hacked and that “encrypted passwords and other non-financial data” have been compromised. They’re expected to begin notifying their customer base later today, which will include a suggestion for users to change their passwords. The company says that PayPal, an eBay subsidiary, uses its own servers and was not affected by the attack.

According to CNET, the first public news of the compromise came by way of a cryptic blog posting by PayPal:

Christine Hall

FOSSForce.com